What Do We Do?
Orion provides creditors and their consumers accessible avenues for resolution of past-due accounts. Our smart debt recovery solutions feature easy-to-use account management and payment tools. On behalf of our creditor clients, our professional account representatives utilize advanced technology solutions and considerate customer service to connect with customers and assist them in resolving outstanding balances. We build trust with our customers by maintaining professional, helpful, and respectful interactions at every opportunity.
As a third-party debt collector, our focus is on helping customers to resolve outstanding accounts by working together toward amicable repayment solutions. Through a balanced approach combining our technology and experienced team of client servicing specialists, we bridge the gap between clients and account holders to resolve accounts.
About Orion Capital Solutions
Our talented team is dedicated to providing superb service to our clients and their consumers. We invest in the professional development of our team members to create a goal-focused, respectful, and compliance-oriented culture. As part of our commitment to helping to address common root issues related to consumer debt, we are active volunteers and philanthropists within our community. Our team is passionate about our work and we continually strive to improve the consumer experience and the bottom-line financial results we achieve for clients.
Our Blog
Interested in learning more about Orion Capital Solutions and our services? We encourage you to visit our blog for articles, press releases, and relevant updates on our business, the receivables management industry, and our involvement in the local community.
Visit Our Video Library on YouTube
Who Is Orion Capital Solutions? Orion Capital Solutions is a nationally licensed collection agency headquartered in Orchard Park, NY. We have been in business since 2018 and our exec [...]
Finding Balance Between Performance And Customer Service
Collection agencies are limited by circumstance. As agencies attempt to collect upon accounts, a delicate balance must be established between resolving outstanding consumer accounts wh [...]
Orion Capital Solutions Supports Consumer Financial Well-Being With Consumer Resources Video
Orion Capital Solutions, a third-party collection agency that helps customers amicably resolve accounts, understands each consumer's unique situations and respectfully helps them expl [...]
