Orion Capital Solutions, LLC’s official online accounts and profiles connect site visitors with our company information, valuable financial resources, and accounts receivable management expertise. The digital reach of our professional debt collection solutions allows us to serve clients beyond our physical offices in both New York and Florida and provide a positive customer experience for consumers throughout the resolution of outstanding account balances.
Adapting to Meet Consumer Needs
We have over 30 years of experience delivering exceptional results for creditors and realistic solutions for consumers. Our longevity is due to our team’s commitment to meeting and exceeding customer needs in an ever-evolving marketplace. Over the past three decades, Orion has been dedicated to our integration of technology and staying current with all industry trends and advocacy efforts that have potential impact on the financial and the Accounts Receivable Management industry.
Utilizing Smart, Integrated Technology
Orion’s team helps creditors with managing delinquent and non-performing accounts such as fintech, installment loans, credit cards, and retail accounts. We utilize smart, integrated technology to offer our customers multiple payment gateways. Through our state-of-the-art website, we easily link customers to our secure payment options and online account portal. We strive to continuously provide customers with access to more robust technology services and products.
Delivering Consistent and Compliant Service
Kristin LoVallo, Director of HR/Compliance says, “Secure online access is essential to connecting with our customers. Orion Capital Solutions has an ‘always on’ approach that’s both proactive to customer needs and reactive to any customer questions that may arise. We work to earn trust and aim to be a partner, not just a service provider. We give our customers the compliant service we have built our business on—in person, on the phone, and through all of our official digital channels.”
Connecting Through Social Media
We enjoy engaging on social media channels to give visitors a more in-depth look at who we are as a company and the incredible OCS team. The Orion Capital Solutions Facebook page provides great articles surrounding financial best practices and shares photos from our Corporate Social Responsibility and charitable giving events, like our Ronald McDonald House 5K Run. We invite our contacts to connect with Orion Capital Solutions on LinkedIn and subscribe to our YouTube channel.
BBB Accredited Business
Our online platforms reflect the reputation we have built from the results-driven services we provide our satisfied clients. Orion Capital Solutions is a BBB Accredited Business, demonstrating our distinction as a company in good standing that treats consumers with integrity and respect. This accreditation is a mark of trustworthiness across all industries and used as an indicator of exceptional quality.
Advocating for Best Practices
We are active participants and advocates of the Accounts Receivable Management Industry and are members of Receivables Management Association International (RMAI). We are regular contributors to Receivables Info, a leading industry publication that keeps readers informed of industry trends and changing law and regulations that impact our business and our clients. Referenced by our clients and regulators, RMAI has set the global standard with its Code of Ethics and Certification Programs, and we are proud to be an RMAI Certified Receivables Business.
Engaging with Our Team
Our team is at the heart of everything we do. We keep our digital platforms current and updated to offer an accurate, comprehensive overview of the debt recovery solutions we provide. Our Blog page communicates regulatory changes and compliance updates as well as showcases our participation in industry events, conferences, and financial education. Orion is dedicated to responsiveness, and we strive to provide our customers access to valuable resources 24/7 through our website.
About Orion Capital Solutions
Orion Capital Solutions is a professional, nationally licensed collection agency headquartered in Orchard Park, New York. Founded in 2018, we provide outstanding services to our clients and consumers through the integration of technology and an experienced and compassionate team. We have over 30 years of experience in delivering exceptional results for creditors and realistic solutions for consumers.