Orion Capital Solutions is a nationally licensed professional debt collection agency headquartered in Orchard Park, NY. After years of extensive experience in the accounts receivable management industry, our executives founded Orion in 2018. With an additional office in Cape Coral, FL, we are established in 3rd party account recovery services for a diverse clientele of large creditors and small businesses. We are committed to integrity and industry excellence and are involved in the community through charitable outreach. We employ talented people and smart technology solutions to maximize efficiency, enhance user experiences, and deliver bottom-line results for our clients.

Consumer Convenience

We strive to provide a clear and convenient experience for consumers to manage their accounts online. The accessibility and transparency we provide through our website and online account management portal create a positive consumer experience and increased account resolutions. In addition, we offer payment options by phone or mail, with our knowledgeable consumer representatives available for assistance during business hours. Our consumers page directs consumers to free financial literacy resources as well as an invitation to contact our compliance team directly with any questions or concerns about their experience with Orion Capital Solutions. Further, we are proud to say our website is ADA (Americans with Disabilities Act) compliant, increasing accessibility for diverse consumer needs.

Commitment to Quality in the Industry

Orion Capital Solutions is an active member of Receivables Management Association International (RMAI) and is an accredited business with the Better Business Bureau. This demonstrates our commitment to go above and beyond standards of best practice and contribute to the positive advancement of our industry. RMAI membership allows us to remain ahead of the curve and in compliance with the latest regulations and legislative changes in our ever-changing industry, and allows us to access important professional development resources for ongoing compliance training. We are also proud sponsors of the Receivables Info Money Chat series aimed at empowering consumers with knowledge and understanding about credit and debt collection to improve financial literacy and financial wellness.

Online Accessibility

In addition to our modern and navigable website, we are intentional with our online presence through other platforms, allowing consumers to easily verify our business and contact our office. This helps provide an additional level of accessibility and information for your consumers. Through our profiles on LinkedIn and Facebook, we share informative articles geared toward financial literacy, as well as company insights, events and information. To learn more about our online presence, please visit our related blog post on the subject and our Receivables Info profile. Our Orion Capital Solutions YouTube channel features embedded website videos explaining who we are and how to make a payment. Overall, we have strategically invested in developing an online presence that is user-friendly and considerate of consumer preferences, leading directly to increased consumer satisfaction.

Invested in the Community

Orion is invested in the community with ongoing outreach efforts. Our team in Western New York participates in volunteer efforts for FeedMore WNY and charitable donations to Southtowns YMCA, The Boys and Girls Club of Orchard Park, Baker Victory Services, St. Jude’s Hospital and Ronald McDonald House.

Orion Capital Solutions has the expertise and experience to compliantly deliver the recovery results our clients need while providing convenient and positive experiences for consumers. Specializing in fintech, installment loans, credit cards, and retail accounts, our well-trained team is here to help. Contact us today to get started.